This Privacy Policy explains how Kilkari (kilkari.pk) collects, uses, and protects your information when you shop with us.
Information we collect
When you place an order, we collect your name, phone number, delivery address, and email address so we can process and deliver your order. We do not collect or store any payment card details, since all Kilkari orders are Cash on Delivery.
How we use your information
We use your information to process orders, arrange delivery, respond to questions, and improve our products and service. We do not sell your personal information to third parties.
Who we share it with
We share your name, phone number, and address with our courier partners solely to deliver your order. WooCommerce, the platform that powers our store, processes order data on our behalf.
Cookies
We use cookies to keep your cart working correctly and to remember your preferences while you browse.
Your rights
You can ask us to update or delete your personal information at any time by contacting us via WhatsApp or email at kilkari.pk@gmail.com.
Contact us
If you have any questions about this Privacy Policy, please reach out via WhatsApp or email at kilkari.pk@gmail.com.
Advertising and analytics
We use the Meta Pixel and the Meta Conversions API on this website. These tools tell us which of our Facebook and Instagram ads lead to visits, add-to-carts and orders, so that we can spend our advertising budget sensibly.
When you browse the site or place an order, a scrambled (hashed) version of details you enter — such as your email address, phone number, name, city and country — may be shared with Meta so that it can match your order to an advert you saw. Meta receives these details in encrypted form. We never share your payment details, and we never share information that you have not entered yourself.
Some of this information is sent from your browser and some is sent directly from our server, which is why you may not be able to block it with a browser extension alone. You can limit how this data is used by adjusting the ad preferences in your Facebook or Instagram account, or by using the tracking protection settings in your browser.
If you would like us to delete the information we hold about you, please contact us and we will do so.
